Course 1 Support Issue

Notes:
To help us understand the issue you are experiencing, please provide as much detail as possible in the form below. As a temporary workaround, we recommend using Google Chrome in Incognito Mode, which disables most extensions automatically and can prevent common playback issues.

• Download Google Chrome:
  https://www.google.com/chrome/

• How to open Chrome in Incognito Mode:

  • Windows: https://support.google.com/chrome/answer/95464?hl=en#windows

  • Mac: https://support.google.com/chrome/answer/95464?hl=en#mac

  • Android: https://support.google.com/chrome/answer/95464?hl=en#android

  • iPhone/iPad: https://support.google.com/chrome/answer/95464?hl=en#ios

We also recommend disabling any browser extensions that may interfere with course functionality —
especially extensions related to video playback or video speed control
— as these can prevent the system from properly marking your video as complete.